Wednesday, April 20, 2022

JPJ Kiosk - Road Tax Printing

Renewed the road tax online on MySikap and drove myself over to the local JPJ office to print the thing because it's not something you can print on a home printer. I know I can also do it at a post office (even the mall ones over the weekend), but the road tax is too damn expensive and not since the commission had gone up to RM2.50. 

If nothing else, today I found out where this branch's self-service kiosks was and they were both in a room right next to the security booth, which I never realised until I asked the kaunter saringan inside. 

The only catch was only one of those kiosks was working and it was the one designated for the professional JPJ runners. So I was waiting outside in the sun for the longest time while the runners were doing their stacks. It's like waiting behind people who are depositing stacks of cheques at the ONE working cheque deposit machine at the bank, it's maddening. 

Some more no shade. WTFBBQ.

I dunno how long I was out there (maybe 10 minutes? felt longer cos of how hot it was, even with an umbrella) as I watched a runner help the guy ahead of me (who was wasting everyone's time and space, based on what I managed to overhear because what he needed wasn't gonna be in there). By this time, there were a couple of runner uncles behind me who seemed annoyed that I was ahead of them in line. 

By the time it was my turn at the kiosk, the uncle behind me was erm, "helping"/rushing me through the process, which ended up being a tad helpful (had no time to dither about because he was telling me which options to press on the screen). I think he was more relieved than me that I was finally done. 

Methinks it was probably faster had I chosen to do it over the counter, but at least now I know what the kiosk user experience is like. Will probably do it over the counter next time.  


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