I got this in my inbox a couple of days ago, from Cathay Cineplexes (sent the cleaned-up version of this to them last week which is not any less venomous)....
Greetings from Cathay Cineplexes!
Thank you for your feedback and we apologize for the inconveniences caused during your recent visits to Cathay Cineplex Damansara. During cerain periods there are long queues at the counter but please be rest assured that all our staff are trained to serve patrons as quickly as possible. Meanwhile, we have forwarded your feedback to the Operations Manager of the cineplex group so that he may look into the efficiencies of the box office wherever necessary.
We appreciate your feedback and will do our best to improve our services to provide a better movie-going experience to all our patrons.
Thank you for your patronage and we look forward to your continuoued support.
Cheers,
Carol Lam
Senior Marketing Executive
Email: carol_lam@cathayholdings.com.my
Add: CATHAY CINEPLEXES SDN BHD
Cineleisure Damansara
Level 2 & 2M, No.2A, Jalan PJU 7/3,
Mutiara Damansara, 47800 Petaling Jaya,
Selangor D.E.
Tel: +603- 7727 0724
Fax: +603-7727 7397
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