Phone was getting a little wonky (the GPS was), so I dragged myself to the service centre at Melawangi Business Suites near Amcorp Mall on a workday (they keep office hours, so they're not open on weekends and public holidays). You can access the place from the mall: the mall information counter can help you out. I remembered that the place used to be a Nokia service centre, but now they are also official service providers for Huawei, Lenovo, Honor, Xiaomi and the occasional Microsoft phone.
Unfortunately they would need to take it and that it would take about a week. (Lucky they didn't ask any more questions). So they filled up the paperwork and got a copy of the work order for collection. You take back your SIM card and/or memory card and know that you would need to do your own data backup before handing it in. Because I was there before lunch, I took the chance to drop by the foot massage place on the third floor of Amcorp Mall (some of you would know the one) and find something to eat while I was there.
Fast forward about one week later: I got missed calls on both numbers that I left with them, letting me know that I can now collect my phone.
They were not kidding about going there before versus after lunch: the first time I went was in the morning and it was pretty quick; when I went to collect in the afternoon next time, the waiting area was crowded and it took awhile before it got to my turn and I was just to collect. I would hate to be there just to claim warranty.
When it was my turn, I was told that they changed the motherboard which was thankfully covered by the 1 year warranty. Don't go to third party repair places unless it's out of warranty.
Even if you claimed warranty through your phone dealer, it would probably take twice as long because it would most probably be sent there anyway.
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